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Trainer iN-Store Luxury Brand

Paese : Italia

Regione : Lombardia

Provincia : Provincia di Milano

Città : MILANO

Categoria : Risorse Umane - Formazione

Tipo di contratto : Tempo Indeterminato

Tipo di lavoro : Full time

Esperienze : Esperienza tra 2 e 5 anni

Presentazione dell'azienda

Luxe Talent è una agenzia di recruiting, selezione e formazione del personale specializzata nel settore moda, lusso e retail. Collaboriamo solo con le firme più rinomate e importanti del mercato nazionale ed internazionale.
Uffici presenti a Milano, Parigi, Barcellona e Madrid.

Luxe Talent is an International recruitment agency specialized in recruitment and personnel training consultancy specializing in fashion, luxury and retail sector. We work only with the most important companies in the market, and with the best national and international brands.
Our offices are based in Milan, Paris, Barcelona and Madrid.


Descrizione del posto (Mansioni)

Luxe Talent, International Recruitment Agency specialized in Fashion, Luxury and Retail is currently seeking for a talented In-Store Trainer for an Italian Luxury Brand to join the team in Milan.



Job Description:



As an In-store trainer, you will be responsible to design and execute orientation programs for sales teams; organize and deliver onboarding training sessions for new employees; monitor staff performance to ensure training knowledge is appropriately practiced; determine training needs both for individuals and teams; prepare role-playing activities to simulate difficult client cases; make recommendations for corrective actions as necessary; collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials; provide excellent customer service and represent the brand in the best possible way; motivate employees to achieve team and personal targets.

Profilo

  • At least 2 years of experience as a Retail Trainer or similar role;
  • Previous experience in a Luxury environment;
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms;
  • Excellent communication skills;
  • Goal-oriented;
  • Fluency in Italian and English is mandatory. 
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