Trainer iN-Store Luxury Brand
Paese : Italia
Regione : Lombardia
Provincia : Provincia di Milano
Città : MILANO
Categoria : Risorse Umane - Formazione
Tipo di contratto : Tempo Indeterminato
Tipo di lavoro : Full time
Esperienze : Esperienza tra 2 e 5 anni
Uffici presenti a Milano, Parigi, Barcellona e Madrid.
Luxe Talent is an International recruitment agency specialized in recruitment and personnel training consultancy specializing in fashion, luxury and retail sector. We work only with the most important companies in the market, and with the best national and international brands.
Our offices are based in Milan, Paris, Barcelona and Madrid.
Descrizione del posto (Mansioni)
As an In-store trainer, you will be responsible to design and execute orientation programs for sales teams; organize and deliver onboarding training sessions for new employees; monitor staff performance to ensure training knowledge is appropriately practiced; determine training needs both for individuals and teams; prepare role-playing activities to simulate difficult client cases; make recommendations for corrective actions as necessary; collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials; provide excellent customer service and represent the brand in the best possible way; motivate employees to achieve team and personal targets.
- At least 2 years of experience as a Retail Trainer or similar role;
- Previous experience in a Luxury environment;
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms;
- Excellent communication skills;
- Fluency in Italian and English is mandatory.