The position should function as a link between sales and operation to better manage flow of information and provide efficient systems updates and service to the business


Main tasks

Market
•Order entry
•Order maintenance
•Provide accounts with Linelists, Templates, photodeck and market updtaes during market to allow timing order receipts.

Post Market
•Process global changes in ACS once finalized (style #, colour codes, price.
•Send Order Acknowledgement to all accounts each season and resolve discrepancies
•Chase POs from accounts and update in ACS on orders to ensure order releasing
•Process cutbacks in ACS once seasonal cuts have been finalized under direction of sales teams

Ongoing
•Monitor status of orders (Unconfirmed) soliciting teams to provide actions to the Status change
•Produce shipping reports regularly and monitor Cancel dates and coordinate with Sales to adjust accordingly
•Send shipping reports to Agents regularly
•Coordinate actions with Logistic (Bleckmann) to resolve potential shipping/deliveries issues in a timely manner
•RTV log update monitoring respecting the requested timeline
•Reorders log to keep updated
•Assist international accounts in providing all needed documents and support of customer service in coordination with AEs.

The ideal candidate will need to meet the following requirements:

• Economics or humanistics degree
• Very good knowledge of Microsoft Office programs, specifically Excel and Powerpoint
• Very good knowledge of English (written and spoken)
• Very good organizational and analytical skills, pro-activeness and team working attitude

 
DKNY offers a dynamic and international environment, a great opportunity to learn and to start a career within a global brand with a great Company reputation