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Cognome
SABINA SERGI
Indirizzo del sito internet
www.louisvuitton.com
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Paese : Italia

Regione : Veneto

Provincia : Provincia di Venezia

Città : FIESSO D'ARTICO

Categoria : IT - Internet

Tipo di contratto : Tempo Indeterminato

Tipo di lavoro : Full time

Esperienze : Esperienza tra 5 e 10 anni

Presentazione dell'azienda

Founded in 1854, Maison Louis Vuitton has established a name that has been passed on from each generation to the next, a name synonymous with making the impossible become possible, with savoir-faire, audacity and modernity, with the future and a universal vision. Today Louis Vuitton has 19,000 employees in more than 65 countries around the world. It offers a complete range of luxury products in leather goods, ready-to-wear, shoes, watches, jewelry, fine jewelry, accessories and writing. It has been part of the LVMH Moët Hennessy – Louis Vuitton Group since 1987.

Descrizione del posto (Mansioni)

Responsibilities
• Manage the IT infrastructure of LV Italian entities (Manufacture and Retail site) including network (infrastructure and devices) , telephony and Users Hardware, monitoring systems and network performances to ensure the highest level of performance
• Plan, organize, control and evaluate IT operations (proactive visit , site opening ….), coordinating Internal and Proximity Support resources, ensuring the business activity coverage during the working hours
• Insuring an active management of the day-to-day activities and incidents to increase quality of service delivered.
• Organize communication, awereness programs and training sessions for IT, office and security tools for end users
• Ensure close relation with IS in Retail and Manufactures.
• Manage IT staff (Internal and Proximity Support) by training and coaching them, communicating job expectations and appraising their performance
• Implement and coordinate systems, policies and procedures based on LV Core Model
• Ensure security of data, network access and backup systems
• Ensure security of Computers and Mobile Devices, monitoring the patches to be applied and ensuring that these are applied in agreement with Core Model and Core Procedures
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas, designing and proposing solutions to be implemented in time once approved
• Maintain and be accountable of asset management (using the LV applications) in order to preserve assets, information security and control structures
• Collaborate with Central Team to maintain LV standards and functionality
• Report on a weekly basis to the IS&T Director to cover both run and project activities of the perimeter.

Documentation
• Contribution to technical documentation (enrichment of technical procedures and knowledge database) in collaboration with the knowledge manager
• Project Management Reporting with Status, Progressions and Points of Attention

Budgeting
• Handle annual IT budget accordingly to the approval of the management and follow-up in order to ensure cost effectiveness
• Monitor expenses and propose actions to keep them in line with the IT budget

Purchasing
• Manage IT Purchase Orders, according to validated budget, ensuring that all is delivered as agreed with the vendor and on time.

External suppliers
• Schedule and Animate regular meeting with main partner of its perimeter to follow activities and to challenge them for services
• Verify and contribute to Service Level Agreements (SLA) within 3rd parties managed

Profilo

Specifications of the job
Knowledge (necessary qualifications for the job)
  • Proven working experience as an IT manager or relevant experience in proximity support activities
  • Proved knowledge of technical management, information analysis and of computer hardware/software systems in a mulptiple-sites environment
  • Hands-on experience with computer networks, network administration and network installation
  • Skills in IT project and architecture management will be appreciated
  • Strong communication and interpersonal skills
  • Great attention to detail
  • Excellent organizational and coordination abilities
  • Ability to coordinate resources
  • Deal with internal Clients with Empathy nad comprehension
  • Collect Users requirements and provide feedback to them on regular basis on their requests (Positive, Negative or follow-up)
  • Able to work in a fast-paced demanding environment
  • Fluent in English , French is a plus
  
Technical Skills :
  • Network & Telecom: WAN MPLS, LAN/WLAN/IPT Cisco,
  • Windows client & servers systems
  • Apple systems (iOS and OSX)  
  • Management of mobility devices
 
Work hours :
  • Established on production and retail schedules
  • The employee must be flexible to be able to adapt his activity to manage production incidents or project activities.
 
Travels :
  • Mobility inter-site – regular visit should be done in all sites under his/her responsibility  (Industrial Sites in Fiesso d’Artico, Gallarate and Firenze + Retail HO in Milan + 20 Stores in Italy)
  • Estimated Time : 50% Retail, 50% Manufacturing
  • Estimated travel : 50% of the time
 
 
 
ORGANIZATION  :
Hierarchical manager: DSI Italy
Functional relations :
Internal
  • IT site correspondent
  • Incident Manager & Office Manager
  • User of sites (manufactures & stores)
  • Help desk
  • EMEA & CORP correspondant
 
External
  1.  
 
MAIN JOB LOCATION    :  Milan / Fiesso
 
SIZE OF THE JOB
  • 4 manufactures, 1 Retail HO and 20 stores located in Italy
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Offerte di lavoro

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