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Internship Customer Service Italy (m/f/x) - Starting November 2020

Paese : Germania

Regione : Assia

Città : WIESBADEN

Categoria : Commercio

Tipo di contratto : Stage

Tipo di lavoro : Full time

Esperienze : Studente

Data di inizio : November 2020

Presentazione dell'azienda

We are one of the leading brands for fitness food in Europe and want you to join us on our mission to make the world a healthier and happier place. Our ambitious and international company already serves a variety of European markets.
You will be part of a fast-paced environment and work with cross-functional teams in our new offices next to a nice park in Wiesbaden, Germany.

Descrizione del posto (Mansioni)

YOUR RESPONSIBILITIES

To support the seasonal business around Black Friday and the Christmas Period we are looking for an
Intern (m/f/x) to join our Customer Service Team Italy for at least 2 months starting in November . In
this role you are the first point of contact for our customers , taking full responsibility for the inquiries of
our customers. Your key priority is a happy and fully satisfied customer and you walk the extra mile to
exceed their expectations.

● Ideally you are responsible for the Customer service of the Italian customers by phone, email and
via our social media channels

● You ensure a high level of customer satisfaction even during the very busy traffic within seasonal
peaks such as Black Friday and the Christmas period

● With a strong focus on solutions and a hands-on mentality, you will transform our customers'
inquiries into positive experiences

Profilo

● Ideally you are an enrolled student in a Bachelors or Masters program, motivated to enhance your
professional experiences from November on for at least 2 months

● You are an excellent communicator via text with great people skills

● You know how to identify the customers’ needs in a split of a second and can easily switch from
tone of voice based upon the type of person you’re in contact with

● You are business fluent in Italian and fluent in English

● Nice to have: First practical experiences in the field of Customer Service or Community
Management

WHAT WE OFFER

● A once in a lifetime opportunity to be part of the team that makes the world a happier and healthier
place

● A great international team of experts to inspire and support you

● The possibility to work on remote and potential options of long-time work collaborations

● A thriving atmosphere over our most busy period with extra benefits that keep you motivated

● The whole variety of our products to pick up from our kitchen shelves and bathrooms ;-)

Interested?
Please send us your application in English
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