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Digital Solutions Lead

Paese : Italia Italia

Regione : Lombardia

Provincia : Provincia di Milano

Città : MILANO

Categoria : IT - Internet

Tipo di contratto : Tempo Indeterminato

Tipo di lavoro : Full time

Esperienze : Esperienza tra 5 e 10 anni

Presentazione dell'azienda

The Armani Group is a leading company in the fashion and luxury sector, with more than 7,620 employees and seven production plants. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Descrizione del posto (Mansioni)

Within the company’s Digital Transformation Armani Group has undertaken an innovation path that leads to the complete review of their technical solutions supporting the creation, enrichment, tracing, delivery of product information (Fashion & Luxury, Food & Beverage, Home Furniture) in an end-to-end mode throughout the entire product lifecycle (from Product Development to After Sales). All the product digital and master data are key for the overall Digital and Phygital transformation and adoption of leading-edge solutions & technologies.
Focus areas are represented by:
- Sustainability
- Authenticity
- Traceability
- 3D (products and printing)
- Digital Assets
- Product Digital ID
- Digital Twin & Metaverse
Processes are supported by the following systems that generate digital information:
- RF based systems
and the business solution systems consuming the Digital information such as (but not limited to):
- Digital Show Room
- e-commerce (website & marketplaces)
- Clientelling (in store app)
- Consumer app
- Digital Catalogue
- Reporting & Advanced Analytics
The approach to this critical part of Armani Technology is moving towards a product-based IT Operating Model & Organisation for these specific topics, while the overall IT transition is structured in a “step-by-step” mode adopting a hybrid Operating Model. The working approach is foreseen to be in “service design” style using the “Service Blueprint” concept and deliverables.
With the ultimate objective of building a “customer” and “value generation” obsessed “Digital First” IT professional community, we are looking for the global “Digital Solutions Lead”
Your Mission & Purpose
Reporting to the Digital Solutions Manager, the “Digital Solutions lead” (DSL) will be in charge, at global level, of:
- The end-to-end product digitalisation lifecycle (process, from product development to after sales) the
- Design, Implementation, evolution, monitoring and maintenance of the assigned applications (cloud based, API/Microservices integrated, on-prem) in DevOps mode for all the businesses managed by the company (Fashion & Luxury, Food & Beverage, Home Furniture etc.).
The DSL will be very attentive to application adoption KPIs as to identify any possible actions that may lead to the full success of the applications.
Within the design and definition of the product digitalisation end-to-end process, the DSL will play a major role regarding the Digital Assets Platform, one of the 3 federated platforms of the overall IT architecture, as well as the & Product Information Management, the DSL will be in charge of, and own, the following applications (scope is illustrative and not just limited to this list) with the final aim of building the end-to-end product digital platform supporting the overall end-to-end processes:
- PLM (Product LifeCycle Management): focus on the fashion collection briefing and merchandising info
- PIM (Product Information Management): focus on item master data related to the commercial area
- DAM (Digital Assets Management): focus on classification/hierarchy, management and delivery of product digital assets
- Digital Assets Production Workflow Management (end to end process): focus on management of the entire process relate dot the production of the digital assets (from creation to post-production)
- Applications & Web Applications: full lifecycle management (ideation-development-delivery-maintenance) for internal (employee experience) and external (customer experience) consumption
- Made To Measure 3D Product Configurator
- Digital Show Room
The DSL will support, and own wherever needed, the Digital Solutions Manager regarding the following actions related to the product information taking place along the entire business value chain and IT Architecture:
- Definition, design, implementation, monitoring of information distribution.
- Definition and monitoring of the end-to-end distribution mode & time
The DSL will partner with several business departments such as (but not limited to):
- Product Development
- Merchandising
- Photo Studio & Artistic Department
- Digital Business
- Sales Campaign Management
- Retail
- Communication & PR
- Creative Department
- Industrial Innovation
The DSL will partner with the entire IT professional family, in particular with other Corporate IT teams such as:
- Manufacturing
- Retail
- Omni-channel
- Wholesale
- Client Engagement
- Data Strategy & Analytics
- Enterprise Architecture
- Regional IT units
The DSL will manage the entire lifecycle of the applications pertaining to the owned scope such as (but not limited to) implementation (configuration and/or development), enhancement, governance in DevOps/DevSecOps mode and/or in a product base mode (in which case the DSL may act as Product Owner as well)
What You Will Learn
- Work at Global Level in a multi-brand international environment currently in the middle of a great transformation & evolution process (a few on-going projects: new process and systems for the entire production and supply chain, new POS implementation, new Merchandising Planning System, e-commerce insourcing, new Customer Platform – Salesforce, New Product Configurator for Made To Measure, etc.)
- Design and implementation of the end-to-end process for product digitalisation
- Brand new solutions such as a Unified Commerce Platform supporting the whole omni-channel business (by a start-up, first implementation in the luxury market, headless solutions for e-commerce, design and implementation of in store apps for omni-services, etc.)
- Work internationally “on-site”
- Work in a Technology Department transitioning to a flexible operating model and organisation
- Innovation & Design Thinking approach
What You Will Do
- Support the Digital Solutions Manager in conceiving the vision and designing the strategy in regard to the Digital Transformation
- Support the Digital Solutions Manager (own wherever needed) in successfully conceiving, designing, implementing, enhancing, supporting, maintaining processes and applications part of the Digital ecosystem
- Stay on top of Digital Assets Management/Blockchain/NFT/3D trends and developments by continuously researching and scouting new possible solutions as to foster company’s revenue or enhancing the service to customers throughout all the touch points
- Gather, consolidate, elaborate business requirements and translate them into technical requirements
- Configuration, development, testing of the applications
- Designing and developing new applications based on client needs and preferences in co-operation with other IT areas such as Enterprise Architecture
- Designing and developing new human interaction to empower usability, to speed-up learning curve and to maximize adoption
- Recommend improvements to existing applications or designing new applications to meet specific business needs
- Provide technical support and troubleshooting problems with existing applications
- Communicate with clients to clarify requirements and ensure satisfaction with results by monitoring and measuring the overall business adoption of the implemented solutions
- Coordinate with IT support staff to troubleshoot technical issues with existing applications
- Prepare proposals for new software development projects, including identifying potential clients and creating detailed sales presentations
- Work with clients to design custom applications to meet their unique business needs
- Performing quality assurance testing on new applications to ensure they meet industry standards for functionality and usability


Who You Are:
- Bachelor’s/Master’s degree in Scientific Disciplines (STEM)
- 5+ years working in a functional and/or technological role overviewing end-to-end processes and systems and maintaining platforms/solution in the following area:
- Product Information Management
- Digital Asset Management
- Digital Content Delivery
- Digital Product Configurator, Virtual Try On, Digital Fitting Room etc.
- Familiarity with Digital Assets & Product Master Data platforms, programmes and policies
- Ability to project manage
- Knowledge & Experience in the following:
- Product based organisations & teams
- Agile approach
- DevOps/DevSecOps operating model
- Proven ability to work on site and remotely within an international team spread over multiple time zones
- You’re a Pioneer, Trailblazer, Dynamic, Passionate, Inclusive with a Global Vision
- You want to learn, you want to grow, you want to generate value, you want to add “bold lines” to your resume, you want to design and constantly influence you career path
- Ingenuity and creativity
- Fluency in Italian and English is a must
- Plus:
- Proven Experience in Digital Business/e-commerce environments/management
- Knowledge of/Experience with Blockchain (as a developer), smart contracts, NFT, AWS, Python, Java, C++, Javascript, Node.js, Express.js, MongoDB a plus
- Knowledge and proven experience of one or more major platforms such as Adobe AEM, Thron, Widen, Hyphen Chalco, Bynder, Canto, SAP Hybris, Pimcore, Akeneo
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