ETRO SPA Lavora con noi

For our store in Firenze we are looking for a Client Advisor available to work Part-Time.Job descriptionShe/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.Key Responsibilities:Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritageAssist customers accordingly with Etro selling ceremonyDiscuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury productsEnsure the achievement of the Store goals, enhancing and developing the businessBuild and strengthen relationships with customers by developing CRM strategiesEstablish good group dynamics, through efficient communicationContribute to manage the visual display of the products in accordance with Etro visual guidelinesHelp ensuring the products replenishment and physical inventory of merchandiseFollow Company grooming, accordingly with Etro standards and policies