Outlet Sales Supervisor_Serravalle Scrivia

Paese :
Regione :
Città :
Categoria :
Vendita al dettaglio
Tipo di contratto :
Contratto Temporaneo
Tipo di lavoro :
A tempo pieno
Stipendio :
Esperienze :
Esperienza tra 5 e 10 anni
Data di inizio :
Cod. di riferimento :
Lingua :

Descrizione dell'azienda

The name Patrizia Pepe is from the outset, emblematic of the brand identity, non-conventional and dynamic. A brand that combines practicality of everyday living and glamour for those special occasions, thanks to the elegant minimalist lines and meticulous attention to detail: “A BRAND TO BE LAID BARE”

Descrizione del posto


Salary: **Negotiable**
Location: Serravalle Scrivia (Italy)
Reports to: Outlet Manager
Working hours: Full-Time
Job Reference: 238SRV
Type of Contract: **Negotiable**

Main duties:
To be responsible for leading and motivating the team to achieve sales goals in order to maximise both Outlet results and customer satisfaction. To serve as an ambassador for the brand growing market share and increased conversion by meeting and exceeding daily, weekly, monthly and annual sales goals as set forth by Retail management.

The Role:
-To assist the Outlet Manager to support the Team in meeting and exceeding Key Performance Indicators including but not limited to UPT, ATV, Conversion rate & CRM activities related;
-To coach, train, counsel staff team regarding sales techniques to maximise sales;
-To contributes to team effort by accomplishing goals set forth by store management and corporate partners;
-To preside over staff meetings;
-To lead the team to maximise results analysing the strengths and weaknesses;
-To proactively manage performance by holding frequent performance check-ins with all staff, providing ongoing constructive performance feedback and coaching;
-To execute action plans that support the improvement of employee survey results;
-To ensure items are in stock and maintain inventory;
-To analyse financial and operating statements for profitability ratios;
-To utilise ICT for data analysis, to record sales figures and forward planning;
-To monitor local competitors;
-To identify future and current trends that appeal to customers;
-To assist sales staff in achieving sales targets;
-To handle customer complaints, questions, and issues;
-To provide product, promotion, and pricing information by clarifying customer request;
-To approach customers and offer them advice and support on product to persuade them to buy;
-To develop enduring relationships with clients;
-To demonstrate an in-depth product knowledge;
-To comply with all company policies and procedures;


The Candidate:
-Fluent in Italian (written & spoken) is essential;
-Fluent in English (written & spoken) is essential;
-Retail or service industry experience;

-Strong predisposition to interpersonal relations to train, coach and develop the team;
-Excellent selling skills, including closing ability, strong negotiation, as well as excellent people skills;
-Ability to communicate and inspire customers & store colleagues;
-Great customer service skills and problem-solving;
-Good standard of numeracy;
-To be able to motivate, manage and lead the team;
-Strong organisational skills;
-Dynamic and creative;